scaffolding couplers and one of them fails

In the event of a failure Braithwaite says it’s essential that  the manufacturer has a strong technical support team that
can help you.
“Imagine you buy 100,000 scaffolding couplers and one of them fails, do you know whether it is a one off or whether the other 99,999 are going to fail as well?”

“We once had a failure of a single scaffold coupler and the manufacturer’s technical expert took it away, analysed the problem and came back with a good reason why it had failed and was able to assure us it was a one off.
“Had we not had that service it would have cost a lot of money to remove all those fittings from the site and replace them with new ones.”
Buy local
To ensure you get the support and service that you want, Jenkins says it’s a good idea to buy from companies with a local presence and support team.
“If you’re based in Bahrain and buy scaffolding from someone overseas and the nearest point of contact is in Germany, France or China, then you’re not going to get very good support off them,” he says.
 http://www.shscaffolding.com/